Some people have noticed that AirPlay refuses to work if you’re controlling the TV with the LG ThinQ app on your phone at the same time. Most LG TV devices will allow you to control them via an app on your phone. It also can’t hurt to check for an update on your Apple device. Doing so ensures that the Apple AirPlay remains compatible with your TV. You’ll want to ensure you update your LG TV often to keep up with the newest software.

Place the unzipped file into this folder (file type should be EPK).

On the root of the USB drive, create a folder and name it “LG_DTV”.Download the file and unzip it (right click, Extract All).Type in and select your TV model number.Find the applicable Product Support Page.Occasionally this automatic process gets interrupted and your TV gets stuck running outdated software. Ensure that Automatic updates is checked.Press the Home/Start button on your remote.In most cases, as long as your LG TV is connected to the internet, it should check for and install new software updates automatically. To correct this problem, simply check for any new LG TV OS updates in the settings menu. Your LG TV can run into a lot of issues if the software isn’t up to date. Hopefully disabling the Firewall helped, but if not there are several additional fixes worth trying. This gives you the ability to connect devices in your home to two different networks (either the 2.4 GHz or 5.0 GHz network). While you’re at it, I recommend restarting your Apple device too! Make Sure Devices are on the Same NetworkĪirPlay only works when all the devices are connected to the same network.Īlmost all routers now have what’s called “ dual-band” radio signals. Most of the time, restarting your LG TV will fix any software bugs that could be preventing AirPlay from not working correctly. Once you plug the TV back in after the 60 seconds, power the TV back on and Apple AirPlay should be working again. This is different than simply switching the remote on and off! This will help to drain any residual power left in the TV and allows the TV to soft reset itself. Make sure you are holding the power button on your TV, and not your remote! While the TV is unplugged, find and hold the power button for 30 seconds. Have a little bit of patience and make sure it’s been at least a minute before plugging your TV back in. The key here is to actually wait a FULL 60 seconds.

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